Privacy Policy

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Effective Date: 03/01/2025

At Midwest Gold Refinery, we take your privacy seriously and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or use our services.

By using our website and services, you agree to the terms of this Privacy Policy.

We collect various types of personal information to provide and improve our services, including:

• Personal Identification Information: This includes your name, email address, phone number, mailing address, and any other information you provide when contacting us or using our services.
   
• Financial Information: For transactions, we may collect payment details (e.g., credit card information) to process payments.
   
• Technical Information: We automatically collect technical data when you visit our website, including your IP address, browser type, device information, and the pages you visit on our site.
   

We use the information we collect for the following purposes:

• Provide Services: To process transactions, refine precious metals, and fulfill any other service requests.
   
• Improve Our Website: To enhance user experience and tailor our website to your preferences.
   
• Customer Support: To respond to inquiries, address concerns, and provide customer support.
   
• Marketing and Communication: With your consent, we may send marketing communications, updates, and promotional offers related to our services.
   
• Legal and Regulatory Compliance: We may use your information to comply with applicable laws, regulations, and legal processes.
   

We implement a variety of security measures to safeguard your personal information. These include encryption, secure socket layer (SSL) technology, and internal protocols to protect your data from unauthorized access or disclosure.

However, please understand that no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers who assist us in conducting our business operations, such as payment processors, shipping providers, and email marketing services. These third parties are obligated to keep your information confidential.
   
• Legal Compliance: We may disclose your information when required to do so by law or in response to legal requests, such as subpoenas or court orders.
   

Our website uses cookies and similar tracking technologies to improve user experience. Cookies are small files stored on your device that help us track website activity and remember your preferences. You can adjust your browser settings to reject cookies, but doing so may affect the functionality of our website.

You have the right to access, update, or delete your personal information. If you wish to review, modify, or delete any information we have collected, please contact us at the information provided below.

You may also choose to opt out of marketing communications at any time by following the unsubscribe instructions in our emails or by contacting us directly.

Our website may contain links to third-party websites. These external sites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review the privacy policies of any third-party websites you visit.

We reserve the right to update or change this Privacy Policy at any time. When we make updates, we will revise the "Effective Date" at the top of the page. We encourage you to review this Privacy Policy periodically for any changes.